WORK FOR US
ERICEIRA
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LET'S STOP THE SPREAD
COVID-19

RESERVATIONS AND CANCELLATION POLICY

1) ALL BOOKINGS secured with a submitted and authorised "valid" credit card ( * including 0% deposit bookings  )


2) Full flexibility with FREE UNLIMITED changes up until 24hrs before your arrival date - including dates and destinations 

3) Cancellations within 24hrs of arrival date, a €24,99 p.p. deposit will be charged to the supplied credit card. 
4) Valid for travel in both 2020 and 2021
5) Complete or remaining Balance paid at reception on the check-in date
6) In the event of a “No-Show“ your reservation will be cancelled automatically and the full booking amount charged to the supplied credit card

 

ACCESS THE SALTY PELICAN

 

· Exclusive access to guests only and no outside visitors allowed

 

· Hand sanitiser available at all entry points to The Salty Pelican

 

ACCOMMODATION

 

· Where possible, guests will preferably stay in a room which has not been occupied the night before

 

· There is no rooms or social common areas with air conditioning

 

· Guests are advised to purchase one of our reusable stainless steel water bottles to refill for drinking water

 

· Our staff will be properly protected, using personal protective face mask

 

CLEANING AND DISINFECTION

 

· Thorough cleaning and disinfection hourly, especially in high contact points in shared rooms and shared spaces

 

· Use of government advised disinfectant products

 

· Our properties have very good airflow and ventilation through all rooms and common spaces

 

· Cleaning and disinfection of the areas used by guests for meals, after each use

 

· Thorough daily housekeeping of all guest rooms

 

· Guests may also choose whether or not to request room cleaning service during their stay

 

· Hand sanitiser available at all property access points and all bathrooms

 

FOOD AND DRINK SERVICES

 

· Dinners/Restaurant for guests only and no visitors allowed

 

· Safe sitting distance will be ensured

 

· Guests should book dinner/food in advance

 

· Breakfast buffet is not permitted and requires prior breakfast choice instead

 

· Breakfast and dinner staff will be protected with specific face masks and protective gloves 

 

· Cleaning and disinfection of the areas used by guests in their meals, after each use

 

YOGA, SURFING, SUP AND HIKING EXPERIENCES 

 

· Outdoor experiences will mostly be scheduled and favoured

 

· For prevention and only in the case of bad weather, our indoor yoga shala may be temporarily unavailable.

 

· Group classes/hikes will have a maximum number of participants

 

· Detailed and updated information will be explained on the day of your arrival at the reception

 

· We suggest where possible that guests bring their own gear for sports and activities (yoga mat, yoga equipment, bathroom/beach towels and wetsuit for surfing)

 

· All our yoga mats and blocks will be disinfected after each use

 

OTHER SPACES AND SERVICES

 

· Communal kitchens temporarily unavailable

 

· All indoor and outdoor social areas are open but we encourage social distancing where possible 

 

THE SALTY PELICAN TEAM

 

· Training of all staff with new procedures and hygiene 

 

· Face masks always worn within our properties

 

· Reduction in the number of employees per area

EXTERNAL SERVICES & PARTNERS

 

· Suppliers with "Clean & Safe" seal are preferred

 

· Social distancing enforced with all external services and partners